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Winter Membership Drive - Phone Bank
Talk on the phone/headset with viewers interested in making a contribution to the station. Enter pledge information into a computer software program.
Phone Bank Job Duties
- Answer calls from PBS Wisconsin viewers.
- Accurately input pledge information into a computer software program.
- Provide callers with general membership and program information.
- Be at your phone station and ready to take calls at the time indicated by your supervisor.
- Direct questions to your supervisor as needed.
Phone Bank Job Skills and Requirements
- Friendly and positive demeanor.
- Strong communication and pronunciation skills.
- Experience working with computers and general word processing programs.
- Basic keyboarding proficiency.
- Aural acuity to hear and speak with viewers in an environment that has noise/distractions.
- Ability to complete routine pledge calls from start to finish.
- Ability to discern when to ask the supervisor for help with a pledge call.
- Successful completion of a background check.
- Volunteers 16 and older may participate.